Third Party Reviews Reviews For Sport Clips Haircuts of Des Moines - Merle Hay

4 rating

Staff is alright, but the inability to make an appointment is an inconvenience.... 7/14/2021. They now have online booking which is ggreat. Only negative is stylists stop to talk to each other too much. I just wanna get in and get out. Other than that, decent service.

1 rating

Extremely disappointed in my experience this evening. I rushed from work to reach this Sports Clips location before they closed. Past experiences were great. Nice haircut, friendly staff, and convenient location. Arrived at 6:50 to an empty lobby and no guests in chairs. I was greeted by a associate closing the register and another sitting in a guest chair. The register associate stated they were closed. I stated I thought you closed at 7?0. She looked at the other associate and said oh I guess it isn?t 7?0 yet. The other associate stated we are closing, but I guess if you want a 10 minute haircut and got up from the chair and came to the front. I asked if they stopped in the middle of a haircut when the clock hit 7?0. They said well I suppose we can give you a haircut. Keeping in mind, my haircuts have never taken more than 10-15 minutes anyway. With the attitude shown from the associates I chose to not get in the chair. I just cannot believe as a loyal customer I was treated this way. Not by one but two associates. I understand people working all day (as I did) and wanting to go home. I chose to go to Sports Clips before going home. Obviously not a good decision on my part. An Urbandale resident for 26 years and will be looking for a different place to get my haircut. VERY DISAPPOINTING.

5 rating

Great cut, fast, average price, following covid protocols.

Rated 3.9 out of 5.0 based on 34 Client reviews

4
Mijo M. | July 13, 2021 Google

" Staff is alright, but the inability to make an appointment is an inconvenience.... 7/14/2021. They "

1
Bryan B. | April 4, 2021 Google

" Extremely disappointed in my experience this evening. I rushed from work to reach this Sports Clips"

5
Rich H. | March 28, 2021 Google

" Great cut, fast, average price, following covid protocols."

5
Wade M. | February 15, 2021 Google

" Guest service is always the best. Attention to detail and kindness is on point always."

5
Meet S. | January 20, 2021 Google

" Loved it"

2
Emmaleigh R. | January 15, 2021 Google

" Very expensive for very minimal work"

2
nellie k. | January 12, 2021 Google

" Haircut was great best we ever get BUT THATS ALL STAFF TEND TO BE RUDE, IGNORE, AND OVERCHARGE ME T"

5
Steve L. | January 9, 2021 Google

" Loved it great cut Thank you"

5
Truman G. | November 24, 2020 Google

" Online Check in through the app is fast and easy. Aeris did a fantastic job, quick, competent, and "

5
Jeff F. | September 23, 2020 Google

" I moved from the south side & my style haircut was in their system too. Great that they have an ide"