Third Party Reviews Reviews For Sport Clips Haircuts of Des Moines - Merle Hay

Staff is alright, but the inability to make an appointment is an inconvenience.... 7/14/2021. They now have online booking which is ggreat. Only negative is stylists stop to talk to each other too much. I just wanna get in and get out. Other than that, decent service.

Extremely disappointed in my experience this evening. I rushed from work to reach this Sports Clips location before they closed. Past experiences were great. Nice haircut, friendly staff, and convenient location. Arrived at 6:50 to an empty lobby and no guests in chairs. I was greeted by a associate closing the register and another sitting in a guest chair. The register associate stated they were closed. I stated I thought you closed at 7?0. She looked at the other associate and said oh I guess it isn?t 7?0 yet. The other associate stated we are closing, but I guess if you want a 10 minute haircut and got up from the chair and came to the front. I asked if they stopped in the middle of a haircut when the clock hit 7?0. They said well I suppose we can give you a haircut. Keeping in mind, my haircuts have never taken more than 10-15 minutes anyway. With the attitude shown from the associates I chose to not get in the chair. I just cannot believe as a loyal customer I was treated this way. Not by one but two associates. I understand people working all day (as I did) and wanting to go home. I chose to go to Sports Clips before going home. Obviously not a good decision on my part. An Urbandale resident for 26 years and will be looking for a different place to get my haircut. VERY DISAPPOINTING.

Great cut, fast, average price, following covid protocols.